Your SASSA card is not just another piece of plastic. It plays a huge role in your financial life and so losing your SASSA card can be a disconcerting experience, because it holds the key to accessing crucial social welfare benefits.
In this article, I will be giving you information on how you can replace a lost card, how to block a lost card and other aspects to help you to ensure the uninterrupted flow of essential social assistance.
How To Replace A Lost SASSA Card
If you have lost your card, here is what you need to do.
- Go to your nearest police station and report that you’ve lost your card.
- Then go to the nearest SASSA office. You will be required to complete an application form and submit documents that include your ID document or passport, proof of residence, and the case number obtained from the police.
- The people at SASSA will verify your documents and process your application. After your application has been processed, you will get an SMS alert that will advise that your new SASSA card is ready for collection.
- In order for you to collect your new card at the SASSA offices, you will be required to present your ID or passport to the SASSA office.
After you pick your card, sign at the back of it and keep it in a safe place.
Can I replace my lost SASSA card at the post office?
Yes, you can actually replace your lost SASSA card at the post office. Anyone who has lost their SASSA card and reapply for another one and pick it up at the post office.
The people at the post office will need verification from you to issue you with the new card. Do remember to report your lost card first at the police station before applying for a new one.
Can I withdraw SASSA money without a card?
Yes, you its possible for you to withdraw SASSA money without a card. There is a new method that Postbank has introduced into the market. This is cardless grant payment method, allowing you as the SASSA grant recipients to withdraw their money without an ATM card.
To be able to access this service, you will need a grant to verify your identity by giving your mobile phone number and SASSA/Postbank gold card PIN.
You will then be able to withdraw the money at selected retailers by following a few simple steps, including providing your ID and cellphone number to the cashier, entering their PIN, and receiving the requested amount.
I find this new payment method easy to use. It’s easy and fast. The main aim of this service is to help reduce the queues for card replacements at Post Office branches.
You don’t need pre-registration to use this service and you can withdraw your money at participating retailers and Post Office branches. You will agree with me that this method of accessing cash is more convenient and secure.
Beware of SASSA card fraud
Check out this video where this person gives his testimony of how they were caught trying to steal 280 million SASSA money.
SASSA lost card contact numbers
If you have lost your SASSA card, you can reach out to SASSA through their toll-free helpline at 0800 600 160 or the SASSA national call center.
Tell the agent at the office that you have lost your SASSA card and need to order a replacement. They will guide you through the verification process and gather the necessary information from you.
Once you finish giving your information, the replacement process will be started. You will receive an alert after about 7 days alerting you that your replacement card is ready.
How to write affidavit for lost SASSA card
If you want to write an affidavit for a lost SASSA card, do the following: –
1. Get an Affidavit Form: Go to the nearest SASSA office or post office to acquire a SASSA Fraud Affidavit form.
2. Fill Out the Form: Go through the form and fill it carefully. Make sure do dont do mistakes when filling out the form.
Give out the details. Give information on where you lost your card, when you had it last and how it got lost. Give as much information as you can remember to prove your case.
3. Attach Required Documents: Don’t forget to attach the front and back of your ID card with the affidavit form.
5. Hand over the Form: Give over the completed form with its attached document and wait for them to contact you.
After handing over the forms, you will have to wait for about 7 business days. You will receive an alert on your phone telling you the card is ready. It’s important to ensure the accuracy and completeness of the information provided in the affidavit to facilitate the card replacement process.
How long does it take to get a new SASSA card
The time it takes to get a new SASSA card after reporting a lost card and submitting the necessary documents varies, but it typically takes around 7 working days. Once your application has been processed, you will receive an SMS notifying you that your new SASSA card is ready for collection.
You will need to bring your ID document or passport to the SASSA office or post office to collect your new card. It’s important to report the loss of your SASSA card as soon as possible to avoid any interruption in receiving your social grant payments.
How much does it cost to replace a SASSA card?
At the time of writing this article, the cost of replacing your lost SASSA card is R26. You will pay this fee after submitting your application at the SASSA office. I
How to apply for lost SASSA card online?
Its not possible for you to apply for a replacement of your SASSA card online. You have to renew your card at the nearest SASSA office.
Does old SASSA cards still work?
Yes the old SASSA cards still work and will continue to be usable in 2024. That means you can use these cards at different paypoints such as banks, ATMS, and different retailers for withdrawals.
The expiration dates of these cards was extended to 2024 to allow South Africans to continue using them as normal.
How to block a lost SASSA card
To block a lost SASSA card, do the following:-
1. Contact the SASSA Through Their Hotline: The hotline number for SASSA is 0800 600 160.
2. Provide Reasons to Block the Card: You will need genuine reasons explaining why the card needs to be blocked such as theft or accidental loss. This helps the staff at the office to understand the urgency of the matter.
3. Wait for the Block to Expire: If you exceed the daily withdrawal limit, your card will be blocked. Just wait until the appropriate time for it to unblock.
4. Visit Your Nearest SASSA Office: You also have the option of visiting a SASSA office that is nearest to you to block your card. The staff will be able to help you block the card.
Remember to report the loss of your SASSA card as soon as possible to protect your funds and prevent unauthorized access.
Can I report a lost SASSA card online?
Currently, its not possible for you to report a lost SASSA card online. You will have to physically walk down to the nearest SASSA office to have the card blocked. You will have to fill in a form and give documents such as your ID or password and a case number from your local police station.
After your application has been processed, you will receive an SMS notifying you that your new SASSA card is ready for collection after about 7 days.. You will need to bring your ID document or passport to the SASSA office to collect your new card.