The contact details for SASSA in Queenstown, Eastern Cape are as follows:

  • Physical address: BKB Building, Cnr Fitzpatrick and Merino Road, Quigney, East London, 5200
  • Postal address: Private Bag X9001, Chiselhurst, East London, 5200
  • Telephone: 043 707 6335
  • Email: GrantsEnquiriesEC@sassa.gov.za
  • Customer Care: ECCustomerCare@sassa.gov.za
  • Branch Coordinator: Felicia Dickens

Opening Hours

The operating hours of SASSA in Queenstown, like in most offices, open on Monday to Friday between 7:30 am and 4 pm. It is advisable to arrive early at the offices the morning before the office opens to avoid long queues

SASSA Queenstown Map

Services at SASSA Queestown

The South African Social Security Agency (SASSA) provides various social security services to eligible individuals in Queenstown and throughout South Africa. These services are designed to support and assist vulnerable populations.

However, specific services and details may have changed, so it’s advisable to check the latest information directly from SASSA or local offices. Here are some of the common services offered by SASSA:

1. Social Grants

SASSA administers various social grant programs, including grants for older persons, disability grants, child support grants, and foster child grants.

2. Grant Applications

Individuals can apply for social grants through SASSA. This involves submitting the required documentation and completing the application process.

3. Payment of Grants

SASSA facilitates the payment of social grants to eligible beneficiaries. Payments are typically made through various methods, including bank accounts, cash payments at designated pay points, or the SASSA card.

4. Information and Assistance

SASSA offices provide information and assistance to individuals regarding social grants, eligibility criteria, and the application process.

5. Updating Personal Information

Beneficiaries are encouraged to keep their personal information up to date with SASSA. This includes changes in address, contact details, and other relevant information.

6. Appeals and Queries

SASSA offices handle appeals and queries related to social grants. If there are issues with grant applications or payments, individuals can seek assistance at SASSA offices.

7. Community Outreach

SASSA may conduct community outreach programs to reach potential beneficiaries, provide information, and assist with applications.

8. Collaboration with Other Agencies

SASSA often collaborates with other government agencies and non-profit organizations to ensure comprehensive support for vulnerable populations.

About Queenstown

Queenstown is a town situated in the Eastern Cape province of South Africa. Here are some key details about Queenstown

1. Location

Queenstown is located in the heart of the Eastern Cape, approximately 200 kilometers west of East London.It is situated in the Chris Hani District Municipality.

2. History

The town was founded in 1853 and named after Queen Victoria, who was the reigning monarch of the United Kingdom at the time.

3. Economy

Queenstown serves as a commercial, administrative, and educational center for the surrounding region. The economy of the town is diverse, with activities such as agriculture, manufacturing, and services playing important roles.

4. Agriculture

The surrounding region is known for its agricultural activities, including livestock farming and crop cultivation.

5. Education

Queenstown is home to various educational institutions, including schools and a campus of the Walter Sisulu University.

6. Tourism

The town is surrounded by scenic landscapes, making it a potential destination for tourists interested in outdoor activities and natural beauty. Nearby attractions include the Bongola Dam and the Lawrence de Lange Nature Reserve.

7. Transportation

Queenstown is accessible by road, with major routes connecting it to other towns and cities in the Eastern Cape. The town doesn’t have its own airport, but there are airports in nearby cities for air travel.

8. Culture and Community

Queenstown has a rich cultural heritage, with events, festivals, and community activities being an integral part of local life.

9. Healthcare

The town provides healthcare services through various medical facilities and hospitals to cater to the needs of the local population.

10. Demographics

The population of Queenstown is diverse, with different ethnic groups contributing to the cultural tapestry of the town.