Check Your SASSA Status

🔍 Status Check

How to Check Your SASSA Status

Four free ways to check your SASSA grant status — explained step by step in plain language.

🕐 This information is stable — verified 2026

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Checking Your SASSA Status

Whether you have just applied for a SASSA grant and want to know if it was approved, or you are wondering why your payment has not arrived, checking your SASSA status is the first step. There are four free ways to check — choose whichever is easiest for you.

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What Does Your Status Mean?

Status MessageWhat It MeansWhat You Should Do
PendingSASSA received your application and is still checking your detailsWait. Do not reapply. Check again in a few days.
ApprovedYour grant was approved — payment is being processedYour payment will arrive within a few working days. Check your account.
PaidSASSA has sent your moneyCheck your bank account or SASSA card at an ATM or retail store.
DeclinedYour application was not approved for this monthSASSA must give a reason. You can appeal within 90 days.
Not FoundSASSA cannot find your application with the details enteredCheck your ID number and cellphone number. You may not have applied yet.

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Method 1 — Check Online (Best for SRD Grant)

Best for: Checking your SRD R370 grant status. You need a phone or computer with internet access.

  1. Open your phone’s internet browser and go to srd.sassa.gov.za
  2. Look for the button that says “Check your application status” and tap or click it
  3. Enter your South African ID number — make sure you type it correctly with no spaces
  4. Enter the cellphone number you used when you first applied — this is very important
  5. Tap or click the Submit button
  6. Your status will appear on the screen showing each month and whether you were approved, paid, or declined

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Tip: Always use the same cellphone number you registered when you applied. If you have changed your number, call SASSA on 0800 60 10 11 to update it.

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Method 2 — Check via WhatsApp (Easiest)

Best for: Anyone with WhatsApp. Available 24 hours a day, 7 days a week.

  1. Open your phone’s Contacts app and add a new contact: Name it “SASSA” and enter the number 082 046 8553. Save it.
  2. Open WhatsApp and find the “SASSA” contact you just saved
  3. Send a message — you can write “Hi” or “Status” to get started
  4. The SASSA WhatsApp system will reply immediately with a menu of options
  5. Follow the instructions — when asked, type your South African ID number and send it
  6. Your grant status will be shown in the WhatsApp chat

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082 046 8553

Official SASSA WhatsApp Number — Available 24/7

Open WhatsApp Chat ›

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Method 3 — USSD Code (No Internet Needed)

Best for: People without smartphones or internet access. Works on any basic phone on any network.

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*120*3210#

Dial from any phone — works on MTN, Vodacom, Cell C and Telkom

  1. Open your phone’s dialler — the screen where you type phone numbers
  2. Type exactly: *120*3210# — include the asterisks (*) and the hash (#)
  3. Press the green call button as if making a phone call
  4. A menu will appear on your screen within a few seconds
  5. Use the number keys to select your choice and follow the prompts to check your balance or status

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Method 4 — Call SASSA or Visit an Office

Best for: People who want to speak to a real person, or who have a complicated problem.

0800 60 10 11

SASSA Helpline — Free to call
Monday to Friday, 08:00–16:000800 428 428SASSA Fraud Hotline — Free
Report scams 24 hours a day

When you call, have your South African ID number ready. The SASSA agent will ask for it to find your record. SASSA offices are open Monday to Friday, 08:00 to 16:00. Try to arrive early to avoid long queues.

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How to Appeal a Declined Application

If your SASSA SRD application was declined, you have the right to appeal within 90 days.

  1. Go to srd.sassa.gov.za on your phone or computer
  2. Look for the option “Appeal a SASSA SRD decision” and click it
  3. Enter your South African ID number and cellphone number
  4. Select the month you are appealing for
  5. Choose your reason for appeal from the options provided and click Submit
  6. SASSA must respond to your appeal within 60 days

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Common decline reasons:
• “You have income” — if your income has stopped, submit an appeal.
• “You receive UIF” — if UIF has ended, appeal with proof.
• “Could not be verified” — visit a SASSA office with your original ID.
• “Already receiving a grant” — you cannot receive SRD and another grant simultaneously.

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Frequently Asked Questions — SASSA Status Check

How do I check my SASSA SRD grant status?▼

Go to srd.sassa.gov.za, click “Check your application status”, enter your ID number and the cellphone number you used to apply, then click Submit. You can also send a WhatsApp to 082 046 8553 or dial *120*3210# from any phone without internet.What does “pending” mean on my SASSA status?▼

“Pending” means SASSA has your application and is still checking your details against government systems (SARS, Home Affairs, UIF). This is completely normal and can take a few days to a few weeks. Do not reapply while your status is pending — just wait for it to change to approved or declined.What does “declined” mean on my SASSA status?▼

“Declined” means SASSA did not approve your application for that month. SASSA must give you a reason. You have the right to appeal within 90 days at srd.sassa.gov.za. Common reasons include having income above the threshold, receiving UIF, or being registered as an employee.What is the SASSA WhatsApp number?▼

The official SASSA WhatsApp number is 082 046 8553. Save this to your phone contacts and send a message to get started. Available 24 hours a day, 7 days a week — including weekends and public holidays.What is the SASSA USSD code to check my balance?▼

Dial *120*3210# from your phone keypad and press the green call button. This works on any mobile phone on any network (MTN, Vodacom, Cell C, Telkom) and does not require internet access or data. Follow the menu that appears on your screen.My SASSA status says “approved” but I have not been paid — what do I do?▼

If your status shows “approved” but payment has not arrived after 10 working days, call SASSA free on 0800 60 10 11. The agent will check your payment details. Common causes include incorrect bank account details registered with SASSA, or a temporary processing delay.How do I appeal a declined SASSA SRD application?▼

Go to srd.sassa.gov.za, click “Appeal a SASSA SRD decision”, enter your ID and cellphone number, select the month, choose your appeal reason, and submit. You must appeal within 90 days of being declined. SASSA must respond within 60 days.My status says “not found” — what does this mean?▼

“Not found” usually means you entered your ID number or cellphone number incorrectly — double check and try again. Or you may have applied with a different cellphone number. If still showing “not found” after checking your details, call SASSA on 0800 60 10 11.

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Disclaimer: SassaInfo is independent and not affiliated with SASSA. Always verify your status directly at srd.sassa.gov.za or call 0800 60 10 11.🏠Home📅Dates💰Amounts🔍Status📝Apply